How to add a new user to your account? When you intend to add a new user to your account, please consider the various user types. In order to...
Workspace settings In order to view your organisation’s workspaces, you simply have to open the workspace information page. The resulting screen lists...
What are workspace groups? In case you are making use of workspace groups, an additional hierarchical level will be added to the workspace structure. Upon...
How can I set user permissions? If your user and workspace pool is fairly large, it’s a good idea to set user permissions. Access rights can...
Survalyzer User Roles and Permissions Survalyzer has four user roles with different permissions, as follows. Account Admin An account admin has access to all workspaces...
Setting up account management This topic covers all aspects related to an organisation’s account. In order to view your organisation’s account information, you simply...
Email – Setting up your own email sender domain If you want to use your own email sender domain (e.g. @company.com) to send survey invitations, this article explains the...
Login issues, what can I do? Survalyzer Next Generation has the following two entry points: For the sake of simplicity login.survalyzer.com is the most convenient endpoint...
Enabling 2-factor Authentication Step 1: Account Admin should enable 2-factor Authentication in the Account Administration Step 2: Enable Multi factor Authentication in your...
Copy surveys between accounts The following video shows you how to copy a survey from one account to another account.
SSO Single Sign-On: Setup in two steps With the release of Survalyzer Next Generation it is easier than ever to configure Single Sign-On without the support of...
Mail relay: How can I use my own mail server To send email invitations from Survalyzer through a mail relay, a few prerequisites must be fulfilled: Which mail server is...
Copying survey incl. answers to other workspace Difficulty level: Difficult Users with the Professional licence type can copy a survey with answers both within the same workspace...
Enabling Passwordless Authentication Note: If you are looking for alternative sign-in options please see 2-factor Authentication or Single Sign-On. Next to the Default...
Survalyzer Universal Credits You can purchase credits using our Universal Credit Calculator. Survalyzer Universal credits can be used for the following services: Transaction...
How to Enable Beta Features Note: This feature is available to all users. Enabling beta features gives you exclusive access to functionalities that are not...