If the Send e-mail element is used in the survey, e-mails can be sent automatically from the survey. In order to allow the user to view the number of e-mails sent and the protocol for these e-mails, a special sampling project type can be selected, i.e. the Survey Distributor. Once the survey is activated, this will be reflected on the distribution page.
The icon indicates that it originates from the survey. The number of automatically sent e-mails is displayed in the bar. Using the Download protocol button, an Excel file is downloaded on which you will be presented with the following data:
Column heading | Data description |
Email sent on | Date & Time when the e-mail was sent |
Recipients Mail Address | The “To” e-mail address |
From Mail Address | The “From” e-mail address |
Survey name | The survey name |
Survey ID | The survey ID |
Section Name | The section name of the Send e-mail element |
Element ID | The ID of the Send e-mail element |
Sample/Panel ID | The ID of the sample/panel to which the interview belongs |
Member ID | The ID of the sample/panel member to which the interview belongs |
Panel Link | The link to the sample/panel, if the interview belongs to a sample/panel member |
Interview ID | Interview ID to identify whether, for example, a member has filled out the survey more than once |
Bounced | This is a “Yes” and “No” column, indicating whether this mail has been bounced |
Type | If it bounces, the type (Hard or Soft) is shown |
Reason | If it bounces, the reason for the bounce is shown |