If the Send e-mail element is used in the survey, e-mails can be sent automatically from the survey. In order to allow the user to view the number of e-mails sent and the protocol for these e-mails, a special sampling project type can be selected, i.e. the Survey Distributor.
The icon indicates that it originates from the survey. The number of automatically sent e-mails is displayed in the bar. Using the Download protocol button, an Excel file is downloaded on which you will be presented with the following data:
Column heading | Data description |
Email sent on | Date & Time when the e-mail was sent |
Recipients Mail Address | The “To” e-mail address |
From Mail Address | The “From” e-mail address |
Survey name | The survey name |
Survey ID | The survey ID |
Section Name | The section name of the Send e-mail element |
Element ID | The ID of the Send e-mail element |
Sample/Panel ID | The ID of the sample/panel to which the interview belongs |
Member ID | The ID of the sample/panel member to which the interview belongs |
Panel Link | The link to the sample/panel, if the interview belongs to a sample/panel member |
Interview ID | Interview ID to identify whether, for example, a member has filled out the survey more than once |
Bounced | This is a “Yes” and “No” column, indicating whether this mail has been bounced |
Type | If it bounces, the type (Hard or Soft) is shown |
Reason | If it bounces, the reason for the bounce is shown |