Data Center – Where is my data located?
According to GDPR, Survalyzer stores data either in the data center in Amsterdam for customers located in the European Union...
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How can I add a video or audio file to my survey?
There are several ways to include a video in your survey. The easiest is to use one of the many...A participant can’t access or open a survey
Occasionally, an invited participant can’t access or open a survey. Before you contact Survalyzer Support, try a few things first....Third Party Sample: Set up redirect URLs
Introduction: How panel integration works This article explains how respondents are routed between an external panel provider and your Survalyzer...Login issues, what can I do?
Survalyzer Next Generation has the following two entry points: For the sake of simplicity login.survalyzer.com is the most convenient endpoint...GDPR compliance with Survalyzer
With regards to GDPR all information collected below is only relevant for personalized surveys. Surveys which are being conducted in...Create a Personalised Email Invitation
In this video, you will learn how to create an e-mail invitation for each member to receive a personalised gender-specific...Email Delivery Problems
Email delivery problems could have many reasons. Please find below a collection of the most common ones. I send an...SSO Single Sign-On: Setup in two steps
With the release of Survalyzer Next Generation it is easier than ever to configure Single Sign-On without the support of...PowerBI, how to use Survalyzer API as a data source
Survalyzer offers customers the ability to use PowerBI as an analytics Dashboard. To work with the survey data, several steps...How to embed a Survalyzer survey in my website
Example of an correctly embedded survey This page explains how you can embed your survey into your website. Please pay...Qlik Sense Cloud, connect to API
Look here for general information about the API usage: https://developer.survalyzer.com/knowledge-base/authentication/ To connect QlikSense you can follow these steps: Keep in...Browser support of Survalyzer
Supported Browsers Chrome IE Edge (with Chromium Engine) Firefox Safari Opera Andriod and IOS Browsers For all browsers the 3...Opt-Out: How does it work in Survalyzer
Survalyzer distinguishes five different types of Opt-Out: E-Mail Opt-Out link Each E-Mail which is not company internal or from the...Connect Data Cube with PowerBI or Excel
Open PowerBI, click Get Data, select category Azure and choose “Azure Analysis Service database” Click Connect. Enter the server URL:...Whitelisting
Below you will find a list of addresses that can be whitelisted in case when whitelisting is required to access...Help Desk Guidelines
Introduction Below you can find an overview of the ticket categorization based on its degree of severity and the connected...Panel Provider Instructions: How to forward to Survalyzer
Introduction You received this page from your client (the Survalyzer user) to explain how to forward your panel respondents into...How to improve reports loading time (filter, split, caching, data cube)
If a report or dashboard requires a long time to calculate, this page outlines the available options to improve performance....
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